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How Far in Advance Should I Make A Reservation?

• Due to our busy schedule, it’s always ideal to make a reservation at least 48 hours prior to travelling. Although sometimes we may have one or two openings, it doesn’t hate to check if there is any availability in the case that you have an emergency to get somewhere. TheChipRide is more than happy to take you to your destination.

What Information Do I Need to Provide to Make A Reservation?

• We do require full names, date of birth and residential address. For us to be able to make sure you are also on time for flight, we also do need to know the flight number and scheduled time for flight departure. 

Does TheChipRide Accommodate Pets in The Case That I Am travelling With My Pet?

• Unfortunately, we do not allow pets on board. But if it’s a guide pet for impaired customers and need to travel with a pet guide bag. We are more than happy to accommodate.

Do You Accommodate Customers with Mobility Issues?

• We are more than happy to assist all our customers, so you can travel to anywhere and bring your wheelchair with you. 

Do You Pick Me Up from My House?

• TheChipRide picks you up right at your doorstep. All you need to worry about is packing your bags and we will be on our way to pick you up right from your home.

Do I Need to Show an ID When Been Picked Up?

• We already have the necessary information required when you make a reservation so all we need to do is to get your full name and make sure we get you to your destination.

Can I Apply for More Than One Job At The Same Time?

• Yes, you can apply for multiple openings.

Do You Have An Employee Referral Program?

• We do have an employee referral program and encourage you to reach out to any friends or colleagues who work with TheChipRide so that they can submit your application.

Does TheChipRide Do A Drug Test?

• No, everything is done online with a background check and driving record. 

Does TheChipRide Have Flexible Work Schedule?

• Yes, we do have a variety of positions ranging from full-time, part time and casual.

What Are The Requirements For Someone To Work With TheChipRide?

• Good customer service is a required skill.

How Do I Apply For Positions With TheChipRide?

• All available positions within our company are posted on the website and can be accessing under the careers page. 

Do I Get A Notification After I have Applied For A Position?

• Yes, once you have submitted your application you will get a “thank you message”, advising that your application will be processed. 

What Do You Look For In A Person?

• TheChipRide looks for individuals who are passionate about our values, have a professional attitude and who show that they value customers.

How Much Experience Do I Need?

• We look at a variety of professional background and educational background and we are a diverse oriented company.

Who Can I Contact To Follow Up With My Application?

• Feel free to follow up with your application and reach to us at Contact@TheChirpRide.com

How Do I Choose A Restaurant?

How Do I Place My Order?

How Do I Know That My Restaurant Has Accepted My Order?

How Do I Checkout?

Can I Cancel or Modify an Order After It’s Been Placed?

How Long Does It Take to Get My Order Delivered?

What Are Your Working Hours Like?

Can I Tip My Courier?

What If My Order Is Not What I Requested?

Is A Security Deposit Required When Renting A Car?

• Yes. The security deposit is based on the payment of the rental car, security deposit requirement differs base on location and make of car. 

What Do I Need to Rent A Car?

• In order to rent a car from our third-party providers, all drivers must provide a driver’s abstract, be of the minimum age requirements of his province of residence and must have a valid driver’s license (full not leaners). They should be able to make online payment and consent to a criminal record check.

What Payments Are Accepted?

• At TheChipRide we accept all sorts of payments. We do accept credit cards, debit cards, master cards, American Express and Visa for payments. But we do NOT accept cash payments for security reasons.

How Long Can I Rent A Car For?

• Depending on your budget and personal needs. TheChipRide is always happy to rent a car to you for as long as needed. We have many options available ranging from days, weeks and months.

Do I Need to Have A Car Insurance?

• Yes, you are required to have a minimum $2,000,000 third party liability car insurance plan.

Does the Drop Off Location Have to Be the Same as Pick Up Location?

• Yes.

What Is the Cancellation and Change Policy Like?

• If you’ve already picked up a vehicle and wish to keep it longer, you must contact us right away. But if you haven’t picked up the vehicle and need to cancel your reservation, we kindly ask that you provide 24 hours' notice if you must cancel or change an appointment. No-shows or late cancellations we'll incur charges.

Do I Have to Refuel the Vehicle on Return?

• Yes. As a customer, you have a choice as to how you would like to refuel the vehicle or pay for fuel. Customers would have to refuel the vehicle to the same fuel level upon pickup. In a case where customers forget or chooses not to refuel the vehicle, they will be charged a refuel fee from the security deposit. 

How do I become a partner?

• Its quite easy. We always on the look for individuals with great talent who values our customer needs. For more information on how to become a partner, please send us an email at contact@thechipride.com or simply fill out an application form on our website at “Partner with TheChipRide”.

Having Issues with the application? 

• No problem gives us a phone call at 204-730-9400 and we gladly assist you with the whole entire process.

Do I have to sign up for a contract?

• For the success of both partners we have different terms and core values. We also work with what works for you. For more information reach out to us at contact@theChipRide.com.

How Can I Become A Driver with TheChipRide?

• Its very simple. Go on “Drivers wanted” on the main tab or “Drive with TheChipRide” at the lower end of the footer header section.

How Is The Pay Structure Like?

• Payment plans with TheChipRide are pretty simple and straightforward. Every Friday of each week payments are made directly to your bank account. The drivers receive a trip fee, accommodation fee and tips.

What Is the Requirement to Be A Driver for TheChipRide?

• Must be of legal age in your province, must have a 5F driver’s license, must have car with the registration and insurance policy listed in your name and have at least a 2 million insurance plan that accommodates third party.  

Would Any Car Be Accepted?

• It depends. We expect the cars operated by the drivers to be spotless clean and properly maintained. It shouldn’t have any technical, electrical or mechanical problems that would put the safety of our customers and you as the driver at risk. So, if your car meets this standard and requirements then you’re good to go.

Is There A Cancellation Policy? 

• We always want to make sure that our customers get to their destination. But in the case that there is a change in the travelling plans, we totally understand, and our cancellation policy requires at least a 24 hour of notice. If not, you will be charged half of your trip amount. 

Do I Get A Full Refund If I Change My Plans About Travelling? 

• Yes of course, if your plans have changed entirely, and you are not able to travel we do offer a full refund of what was charged. Our cancellation policy requires at least a 24 hour of notice. If not, you will be charged half of your trip amount and refunded the other half. But in the case, you totally forgot to inform us and totally didn’t show up for your trip, there would be no refund. 

Do I Need to Create an Account to Place an Order?

• Not really, you will just need to provide us with basic information, such as your name, your address, phone number and your email address to place an order.  

Is the Groceries Delivered to My Home?

• Yeah, we deliver groceries to your home. If you are not home during the delivery will keep the groceries with us and give us call to reschedule a perfect time that works for you. But there would be an extra fee charged for the delay.

Is there A limit Of How Much Groceries I Can Purchase?

• We are always happy to get you as much food as you need for your house. Just let us know what you need, and we will gladly handle the rest.

Do I Get an Order Confirmation?

• As soon as you place an order, your confirmation number is sent to you right away. We always want our customers to feel secured and be able to track the status of their orders.

Does TheChipRide Accept Cash or Personal Checks?

• TheChipRide do accept all sorts of payments be it Cash, Debit, Visa Debit, Visa, Mastercard or American Express, but we do not ACCEPT CHECKS.