Thechipride

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TheChipRide Rides.

How Do I Request for A Ride?

  • It’s simple just click on the β€œBookNow” dialogue box on the Homepage of TheChipRide. Follow the instructions that shows up and you should be all set for your ride. That still not working for you? Then give us a phone call at 204-730-9400 and we book the ride for you or send us a text on eitherΒ Facebook,Β Instagram,Β Twitter, Telegram, WhatsApp or a regular text message by phone to have your ride booked.Β 

How Do I Contact My Driver?

  • Customers of TheChipRide would generally get a text message or an email from TheChipRide the minute the driver lives. The drivers would generally give the customer a phone call within 10 to 15mins if they not found.Β 

Cancelling A Ride?

  • Yes of course, we understand that things happen, but you may be charged a cancellation fee if it’s cancelled after you’ve been matched with a driver. The cancellation fees help to pay the drivers for the time and effort spent getting to their location.
  • TheChipRide encourage its customer to request for a ride when you are ready and near for the pickup location. This helps ensure smooth pickups for the drivers and you as a rider.

Payment Method for TheChipRide.

  • At TheChipRide we accept all sorts of payments, be it Debit, Visa debit, Visa, MasterCard or AmericaExpress.
  • NOTE: You can also choose to pay in cash during or after your trip.Β 

How far out of the city do we go? / What areas does TheChipRide cover?

  • We are currently covering several parts of Manitoba and Canada. For more information please send us an email at contact@thechipride.com or give us a phone call at 204-730-9400

Am I Allowed To Tip My Driver

  • As a customer you’re free to tip your driver and the drivers are allowed to accept it.

How Do Identify My Driver and Vehicle?

  • TheChipRide would send you a text message or an email with details of the vehicle (make, model and license plate) and the name of the driver. When you see your driver’s vehicle at your pickup location, confirm that the make, model and license plate number matches with the one you have. Drivers will would generally ask for your name before the start of each trip.

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TheChipRide for Business

What's TheChipRide for Business?

  • TheChipRide for business helps businesses, organization and corporation better manage their transport and delivery system. We focus on the transportation of your employees, staff and client to the places and location they need to go. While you focus on more pressing matters.

Do you own a Business? Do you have employees?

  • If so, why don’t you speak with one of our customer service representatives atΒ contact@TheChipRide.comΒ or give them a phone call at 204-730-9400 or simply do a live-chat. They would work you through the entire registration process and help you choose a plan that’s just right for you and your business. Β 

Do you have a subscription with TheChipRide?

  • If so, do you wish to up your plan for a way better service all across for your staff and clients? If so send us an email at contact@thechipride.com.Β 

Are The Drivers and Rides Reliable?

  • We pride our self on having reliable services all around. So, rest assured the driver assigned would get you to your desired destination right on schedule.Β 

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TheChipRide Airport pickup/Dropoff

How Far in Advance Should I Make A Reservation?

  • Due to our busy schedule, it’s always ideal to make a reservation at least 48 hours prior to travelling. Although sometimes we may have one or two openings, it doesn’t hate to check if there is any availability in the case that you have an emergency to get somewhere. TheChipRide is more than happy to take you to your destination.

What Information Do I Need to Provide to Make A Reservation?

  • We do require full names, date of birth and residential address. For us to be able to make sure you are also on time for flight, we also do need to know the flight number and scheduled time for flight departure.Β 

Does TheChipRide Accommodate Pets in The Case That I Am travelling With My Pet?

  • Unfortunately, we do not allow pets on board. But if it’s a guide pet for impaired customers and need to travel with a pet guide bag. We are more than happy to accommodate.

Do You Accommodate Customers with Mobility Issues?

  • We are more than happy to assist all our customers, so you can travel to anywhere and bring your wheelchair with you.Β 

Do You Pick Me Up from My House?

  • TheChipRide picks you up right at your doorstep. All you need to worry about is packing your bags and we will be on our way to pick you up right from your home.

Do I Need to Show an ID When Been Picked Up?

  • We already have the necessary information required when you make a reservation so all we need to do is to get your full name and make sure we get you to your destination.

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Career at TheChipRide

Can I Apply for More Than One Job At The Same Time?

  • Yes, you can apply for multiple openings.

Do You Have An Employee Referral Program?

  • We do have an employee referral program and encourage you to reach out to any friends or colleagues who work with TheChipRide so that they can submit your application.

Does TheChipRide Do A Drug Test?

  • No, everything is done online with a background check and driving record.Β 

Does TheChipRide Have Flexible Work Schedule?

  • Yes, we do have a variety of positions ranging from full-time, part time and casual.

What Are The Requirements For Someone To Work With TheChipRide?

  • Good customer service is a required skill.

How Do I Apply For Positions With TheChipRide?

  • All available positions within our company are posted on the website and can be accessing under the careers page.Β 

Do I Get A Notification After I have Applied For A Position?

  • Yes, once you have submitted your application you will get a β€œthank you message”, advising that your application will be processed.Β 

What Do You Look For In A Person?

  • TheChipRide looks for individuals who are passionate about our values, have a professional attitude and who show that they value customers.

How Much Experience Do I Need?

  • We look at a variety of professional background and educational background and we are a diverse oriented company.

Who Can I Contact To Follow Up With My Application?

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TheChipRide Eats

How Do I Choose A Restaurant?

  • It’s easy, simply click on β€œTheChipRide Eats” icon on the homepage. Afterwards please select the province and towns that best suits your current location to make your order. The next step is to pick a restaurant from that area and place your order.

How Do I Place My Order?

  • Once you’ve selected your restaurant, then its time for you to choose your food from the menu list. Browse through the restaurant’s menu and select your food and drink of your choice. Once that’s done please proceed to the checkout button.

How Do I Know That My Restaurant Has Accepted My Order?

  • Once an order is submitted, you should receive a confirmation message from TheChipRide. This shows that your order has been sent to the restaurant. You should be able to see when the restaurant confirms your order.Β 

How Do I Checkout?

  • You must confirm your order and select a means of payment (either online payment or payment upon delivery, either with Debit, Visa, MasterCard or Cash). Once an order has been placed, TheChipRide will constantly send you live updates of your order in real time.

Can I Cancel or Modify an Order After It’s Been Placed?

  • If the order hasn’t been accepted by the restaurant, you allowed to cancel or modify your order. But if its been accepted by the restaurant and you still wish to cancel or modify your order. Then please chat with us online or simply give us a phone call, you would be charged a misappropriate fee.Β Note: If the restaurant has already started preparing your order, we will not be able to issue refunds.Β 

How Long Does It Take to Get My Order Delivered?

  • We’re always happy to serve our customers and make sure their orders get delivered right on time. Our maximum delivery time ranges from 20- 30 minutes.

What Are Your Working Hours Like?

  • We are opened everyday of the week, 5am to 12 midnight (Monday, Tuesday, Wednesday and Thursday), except Friday, Saturday (5am-2:30pm) and Sunday (6am-11pm). So be it breakfast, lunch or dinner, TheChipRide is the best way to get you served right on time.

Can I Tip My Courier?

  • Yes, it’s totally up to you as a customer. Your courier receives 100% of the delivery fee and tip provided.

What If My Order Is Not What I Requested?

  • We all know that mistakes happens from time to time and, in the event, that we’ve picked a wrong order, or the restaurant mixed up your orders, we are more than happy to care of the rest and make sure you get the right order free of charge.

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TheChipRide Car RentalsΒ 

Is A Security Deposit Required When Renting A Car?

  • Yes. The security deposit is based on the payment of the rental car, security deposit requirement differs base on location and make of car.Β 

What Do I Need to Rent A Car?

  • In order to rent a car from our third-party providers, all drivers must provide a driver’s abstract, be of the minimum age requirements of his province of residence and must have a valid driver’s license (full not leaners). They should be able to make online payment and consent to a criminal record check.

What Payments Are Accepted?

  • At TheChipRide we accept all sorts of payments. We do accept credit cards, debit cards, master cards, American Express and Visa for payments. But we do NOT accept cash payments for security reasons.

How Long Can I Rent A Car For?

  • Depending on your budget and personal needs. TheChipRide is always happy to rent a car to you for as long as needed. We have many options available ranging from days, weeks and months.

Do I Need to Have A Car Insurance?

  • Yes, you are required to have a minimum $2,000,000 third party liability car insurance plan.

Does the Drop Off Location Have to Be the Same as Pick Up Location?

  • Yes.

What Is the Cancellation and Change Policy Like?

  • If you’ve already picked up a vehicle and wish to keep it longer, you must contact us right away. But if you haven’t picked up the vehicle and need to cancel your reservation, we kindly ask that you provide 24 hours' notice if you must cancel or change an appointment. No-shows or late cancellations we'll incur charges.

Do I Have to Refuel the Vehicle on Return?

  • Yes. As a customer, you have a choice as to how you would like to refuel the vehicle or pay for fuel. Customers would have to refuel the vehicle to the same fuel level upon pickup. In a case where customers forget or chooses not to refuel the vehicle, they will be charged a refuel fee from the security deposit.Β 

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Partner with TheChipRide

How do I become a partner?

  • Its quite easy. We always on the look for individuals with great talent who values our customer needs.Β For more information on how to become a partner, please send us an email atΒ contact@thechipride.comΒ or simply fill out an application form on our website at β€œPartner with TheChipRide”.

Having Issues with the application?Β 

  • No problem gives us a phone call at 204-730-9400 and we gladly assist you with the whole entire process.

Do I have to sign up for a contract?

  • For the success of both partners we have different terms and core values. We also work with what works for you. For more information reach out to us atΒ contact@theChipRide.com.

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Drive with TheChipRide

How Can I Become A Driver with TheChipRide?

  • Its very simple. Go on β€œDrivers wanted” on the main tab or β€œDrive with TheChipRide” at the lower end of the footer header section.

How Is The Pay Structure Like?

  • Payment plans with TheChipRide are pretty simple and straightforward. Every Friday of each week payments are made directly to your bank account. The drivers receive a trip fee, accommodation fee and tips.

What Is the Requirement to Be A Driver for TheChipRide?

  • Must be of legal age in your province, must have a 5F driver’s license, must have car with the registration and insurance policy listed in your name and have at least a 2 million insurance plan that accommodates third party.Β Β 

Would Any Car Be Accepted?

  • It depends. We expect the cars operated by the drivers to be spotless clean and properly maintained. It shouldn’t have any technical, electrical or mechanical problems that would put the safety of our customers and you as the driver at risk. So, if your car meets this standard and requirements then you’re good to go.

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TheChipRide Rideshare

Is There A Cancellation Policy?Β 

  • We always want to make sure that our customers get to their destination. But in the case that there is a change in the travelling plans, we totally understand, and our cancellation policy requires at least a 24 hour of notice. If not, you will be charged half of your trip amount.Β 

Do I Get A Full Refund If I Change My Plans About Travelling?Β 

  • Yes of course, if your plans have changed entirely, and you are not able to travel we do offer a full refund of what was charged. Our cancellation policy requires at least a 24 hour of notice. If not, you will be charged half of your trip amount and refunded the other half. But in the case, you totally forgot to inform us and totally didn’t show up for your trip, there would be no refund.Β 

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TheChipRide for Grocery

Do I Need to Create an Account to Place an Order?

  • Not really, you will just need to provide us with basic information, such as your name, your address, phone number and your email address to place an order.Β Β 

Is the Groceries Delivered to My Home?

  • Yeah, we deliver groceries to your home. If you are not home during the delivery will keep the groceries with us and give us call to reschedule a perfect time that works for you. But there would be an extra fee charged for the delay.

Is there A limit Of How Much Groceries I Can Purchase?

  • We are always happy to get you as much food as you need for your house. Just let us know what you need, and we will gladly handle the rest.

Do I Get an Order Confirmation?

  • As soon as you place an order, your confirmation number is sent to you right away. We always want our customers to feel secured and be able to track the status of their orders.

Does TheChipRide Accept Cash or Personal Checks?

  • TheChipRide do accept all sorts of payments be it Cash, Debit, Visa Debit, Visa, Mastercard or American Express, but we do not ACCEPT CHECKS.

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TheChipRide Road Trip/Transport

RoadTrip / Transport Program

TheChipRide RoadTrip / Transport program affords everyone the opportunity to avail themselves for transportation services, by transporting clients to various towns, cities and province. Your availability could simply be for a few hours, a day, two day, a week/weeks or even months. PLEASE NOTE; TRAVEL DISTANCE TO EITHER TOWNS, CITIES OR PROVINCE IS BASED OFF ON YOUR AVAILABILITY.

RoadTrip /Transport Benefits Program

You as the car owner gets to make extra cash from every single trip. Please note; payments and benefits varies depending on the distance of the trip.

How Far in Advance Can I Make A Reservation?

  • We always advise our customers to make a reservation at least 7 days prior to their intended date of travelling as we are always booked.

In the Case That I Am Not Able to Make It, Am I Able To reschedule To A Different Date?

  • Yes of course, we understand that a lot of things happen and, in the case, that customers are not able to travel, we are more than happy to move you to a different date. As long as its made before 24 hours to your actual trip, or you would get an extra fee charged to your card.Β 

Can I Cancel My Reservation at Anytime?

  • We do require our customers to notify us at least 24 hours prior to cancellation of reservations. To avoid any extra charges.Β 

RoadTrip / Transport Procedure

TRIP BOOKING; Needing to book a trip? Please leave us a message with your full name and intended date of pickup. Please Note; all trip bookings must be made at least 12 hours in advance to allow for all the proper paper work and checks to go through.

CAR LISTING / DRIVER

Wishing to have your car listed (TRANSPORTATION SERVICE) and avail yourself as a contract driver? Please leave us a message with the time and date an agent will get back to you with further details

Method of Payment

At TheChipRide we accept all sorts of payments. We do accept credit cards, debit cards, master cards, American Express and Visa for payments. But we do NOT accept cash payments for security reasons. PLEASE NOTE ALL PAYMENTS MADE ARE HELD BY THECHIPRIDE AND THEN GIVEN TO THE RECEIVING PARTY AS SOON AS SAID AGREED OBLIGATIONS ARE COMPLETED.

Safety and Insurance.

In order to be part of our third-party providers, all car owners / drivers must provide a driver's abstract, be of the minimum age requirement of the party's province of residence and must have a valid driver's license. They should be able to make online payment and consent to a criminal record check. The owner of the car must have a $2,000,000 third party liability damage insurance plan.

Liabilities

PLEASE NOTE THECHIPRIDE IS IN NO WAY SHAPE OR FORM A TRANSPORTATION COMPANY, WE SIMPLY PROVIDE A RELATIVELY AFFORDABLE PLATFORM FOR THOSE WISHING TO HAVE THIER CAR LISTED (DRIVERS/CAR OWNERS) WHILE TRAVELING, AND DO SO FROM THE COMFORMT OF THEIR HOMES, WHILE EARNING SOME EXTRA CASH ON THE SIDE. THE FINAL DECISION TO TRANSPORT A CLIENT WILL AND ALWAYS WILL BE THE SOLE DECISION OF THE CAR OWNER. AFTER THE PARTY IN QUESTION IS SURE BEYOND ANY REASONABLE DOUBT THAT IT IS SAFE AND CONVENIENT TO DO SO. THECHIPRIDE WILL NOT BE HELD ACCOUNTABLEL FOR LOSS, THEFT, DAMAGES, BREACH OF LAW OR CONFLICT BETWEEN BOTH PARTIES.

Do Not Call / Email Request
For do not call or email request, please send an email to β€œdonot@zeromarketingsolution.com”, with the email address and phone number that you want removed from our calling / email list.
Tickets
For general inquiries or updates on the status of a request or ticket, please send an email to “support@zeromarketingsolution.com”, with a detailed description of your request and ticket number if available. Please note: name, number or email previously used while making the request must be provided.
US Location


Office Hours

Monday 05:00 AM - 12:00 AM
Tuesday 05:00 AM - 12:00 AM
Wednesday 05:00 AM - 12:00 AM
Thursday 05:00 AM - 12:00 AM
Friday 05:00 AM - 12:00 AM
Saturday 05:00 AM - 12:00 AM
Sunday 06:00 AM - 12:00 AM
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